1. I am writing this letter to express ________ concern about the poor customer service.

2. Last week, I attended__________interview for a marketing position.

3. My brother is________ honest person who always keeps his promises.

4. Could you please provide me with________information regarding the training program?

5. We stayed at_______hotel near the airport during our trip.

6. She hopes to become_______engineer after completing her studies.

7. _______internet has made communication much easier.

8. I would like to book______room for two nights.

9. My parents gave me______useful piece of advice before my IELTS exam.

10. We visited______Parliament Building while travelling in Ottawa.

💡 IELTS & CELPIP Tip

Many students lose marks because they use articles with uncountable nouns.

Incorrect Correct
❌ an information ✔ information
❌ an advice ✔ advice
❌ a furniture ✔ furniture
❌ an accommodation ✔ accommodation
Before You Answer, Ask Yourself:
Is the noun countable or uncountable?
Is it singular or plural?
Is it specific or general?
Does it begin with a vowel sound or a consonant sound?

Part 3 – IELTS General Writing Task 1 Letter Practice
Complaint Letter

Instructions: Complete the letter by filling in each blank with a, an, the, or Ø (no article).

Dear Sir/Madam,

I am writing to make______complaint regarding
_______service I received at your restaurant last weekend.

Last Saturday evening, I visited_______restaurant with my family to celebrate my sister's birthday. Although we had made______reservation in advance, we were asked to wait for nearly thirty minutes before being seated.

When we finally received______table, we noticed that it had not been cleaned properly. Furthermore,______waiter forgot to bring our drinks and served our meals almost forty minutes later. Unfortunately,______food was cold and one of the dishes we ordered was missing.

I spoke to______manager before leaving, but no satisfactory explanation was provided. As ______regular customer, I was extremely disappointed with the overall experience.

I would appreciate it if you could investigate______matter and take appropriate action to improve your customer service. I also believe______ apology and partial refund would be appropriate under these circumstances.

I look forward to receiving______reply at your earliest convenience.

Yours faithfully,

Emma Wilson

💡 IELTS Writing Tip
Use a/an when introducing something for the first time.
Use the when referring to something specific or already mentioned.
Use Ø (no article) with many uncountable nouns and plural nouns when speaking generally.
Read the entire sentence before choosing the correct article.

Nowadays, many people believe that_______education is one of the most important factors in achieving success.

Some argue that _______ government should spend more money on improving schools, while others think it is primarily _______ responsibility of parents to guide their children.

In my opinion, _______ balanced approach is necessary because both families and educational institutions play _______ important role in a child's development.

Furthermore, access to_______quality education enables students to gain valuable knowledge and prepare for _______ successful career.

Therefore, it is essential for governments to provide _______equal opportunity for all citizens and create _______ education system that benefits everyone.

This will help build _______ stronger society in the future.

💡 IELTS Essay Tip
Use Ø (no article) with abstract or uncountable nouns when speaking generally (e.g., education, information, advice).
Use a/an when introducing a singular countable noun for the first time.
Use the when referring to something specific or already known.
Read the complete sentence before selecting the correct article.
Watch for common IELTS collocations such as a balanced approach, an important role, and a successful career.s for this part here.