1. Survey — New Public Facility
Public library → provides educational resources
Recreation centre → encourages an active lifestyle

2. Email — Choosing a Meeting Method
Phone call → quick and convenient
Face-to-face meeting → easier to discuss details

3. Survey — School Funding
New computers → improve digital learning
More teachers → provide individual support

4. Email — Sending Documents
Email → delivers documents immediately
Regular mail → provides physical copies

5. Survey — Improving a Local Park
Walking trails → encourage exercise
Picnic areas → provide space for families to gather

6. Email — Receiving a Refund
Store credit → can be issued quickly
Cash refund → can be used anywhere

7. Survey — Improving a Shopping Area
More benches → give shoppers places to rest
More trees → provide shade and improve the surroundings

8. Email — Contacting Customer Service
Live chat → provides an immediate response
Email → allows customers to explain the problem in detail

9. Survey — Community Classes
Cooking classes → teach practical skills
Language classes → improve communication skills

10. Email — Receiving an Invitation
Digital invitation → easy to send
Printed invitation → feels more personal